Counter FAQs

Accessible Archives, Inc. has made a commitment to provide the COUNTER compliant usage reports to our subscribers.

What’s new?

COUNTER Guides (PDF)

About the Accessible Archives, Inc. Usage Statistics Service

Registration Information

Password Changes / Retrieval

What is COUNTER?

Project COUNTER is an industry initiative that provides guidelines for the measurement, creation, and distribution of online usage reports to institutional subscribers.  See www.projectcounter.org for more information.

Accessible Archives, Inc. has made a commitment to provide the COUNTER compliant usage reports to our subscribers.

What are the features associated with COUNTER Release 4?

  • A single, integrated Code of Practice covering journals, databases, books and reference works.
  • Enhancements of the SUSHI (Standardised Usage Statistics Harvesting Initiative) protocol designed to facilitate its implementation by vendors and its use by librarians
  • A modified “Journal Report 5,” which reports on the usage of full-text article requests by year and by journal from a library’s acquired archival content.
  • Modified Database Reports, in which the previous requirement to report Session counts has been dropped, and new requirements, to report Record Views and Result Clicks, have been added. (Database Report 3 has also been renamed Platform Report 1).
  • Flexibility in the usage reporting period that allows you to specify a date range for your usage reports

What is SUSHI and how does it relate to COUNTER Release 4?

  • The SUSHI (Standardized Usage Statistics Harvesting Initiative) protocol has been incorporated into the COUNTER Code of Practice
  • SUSHI has been developed by NISO (National Information Standards Organizations) in cooperation with COUNTER
  • SUSHI allows for the automated retrieval of the COUNTER usage reports into local systems, making the harvesting and aggregating of usage reports much less time consuming for the librarian or library consortium administrator
  • Several SUSHI client tools are currently available through various vendors
  • For more information or assistance with taking advantage of this new service, please contact the publisher at tnagy@accessible.com.

How do I access the new Accessible Archives, Inc. Usage Statistics Service?

Institutional subscribers without a current usage report membership may go to our registration page to create a username and password. When registering, have your account number and passcode ready.

You may register for the Accessible Archives, Inc. Usage Statistics Service at tnagy@accessible.com.

Once logged in and from the existing usage reports page there will be a new link at the top for accessing the COUNTER R4 reports.

Why will the current usage report site be available at the same time as the new site?

During our transition to the fully COUNTER compliant R4 usage reports service, we will maintain our existing R3 Usage Statistics Service for a short interval. This period will allow users to continue viewing the R3 usage reports as well as the new R4 reports simultaneously.

Is the new Usage Statistics Service compliant with Release 4 of the COUNTER Code of Practice?

Yes, the Accessible Archives, Inc. Usage Statistics Service is compliant with Release 4 of the COUNTER Code of Practice. This version of the Code of Practice is mandatory as of December 31st, 2013 and is the version with which vendors must comply.

About Accessible Archives, Inc. Usage Reports

What types of COUNTER-defined reports are available?

The following COUNTER defined reports have been developed and are available:

Journal Reports

Journal Report 1 (JR1): Number of Successful Full-text Article Requests by Month and Journal
Journal Report 5 (JR5): Number of Successful Full-Text Article Requests by Year-of-Publication (YOP) and Journal

Database Reports

Database Report 1 (DB1): Total Searches, Result Clicks and Record Views by Month and Database

Book Reports

Book Report 1 (BR1): Number of Successful Title Requests by Month and Title

Title Reports

Title Report 3 (TR3):  Number of Successful Requests by Month, Title and Page Type. In addition, this report will include usage related to Tables of Contents and non-textual resource image requests

Each report provides a unique view into the Accessible Archives, Inc. Usage Statistics Service online usage data and is formatted to the guidelines that COUNTER has provided for Release 4.

What type of information does the Accessible Archives, Inc. Usage Statistics Service provide?

The reports defined above detail counts of successful requests made from the IP addresses you provided on your institutional subscriber license. The usage data is confined to content related pages including abstracts, table of contents, searches, title requests, and full-text article downloads.

Also, many institutions have multiple accounts for the content on the Accessible Archives, Inc. Usage Statistics Service. To ensure complete coverage of usage statistics for your entire institution you will need to register all accounts for the Accessible Archives, Inc. Usage Statistics Service.

What date ranges are now available?

The Accessible Archives, Inc. COUNTER R4 compliant usage data is available to institutions beginning on January 1st, 2013.

Define these file types: HTML, PDF, CSV and XLS.

HTML (Hypertext Markup Language) – The coded format language used for creating hypertext documents on the World Wide Web and controlling how Web pages appear.

PDF – A file format created by Adobe, initially to provide a standard form for storing and editing printed publishable documents. To view files of this type, download the Adobe Acrobat Reader, which is available free from Adobe’s Web site.

CSV (Comma Separated Value) – The simplest form of file for holding scientific, or other, data. Data is listed in columns in a text file, each value being separated by a comma. Each new line represents a new set of data.

XLS – Excel format spreadsheet.

XML (Extensible Markup Language): A text format designed for ease of implementation and for interoperability with both SGML and HTML.

When will the usage reports be ready for viewing each month?

Monthly usage reports will be available within 4 weeks of the end of the month as per COUNTER standards. A notice will be sent out each month when the usage reports are on the report portal.

How is usage activity assigned to an account?

Usage activity is assigned by IP address to each account that contains that IP address. Activity will be assigned to each account if the IP address falls under multiple accounts.

Registration Information

How do I register for the Accessible Archives, Inc. Usage Statistics Service?

You may register for the Accessible Archives, Inc. Usage Statistics Service at tnagy@accessible.com.

When registering for the service, you will need a unique passcode provided by Accessible Archives, Inc. and your account number. To request your passcode, contact tnagy@accessible.com.

How can I find my account number?

Your institution’s account number can be found on your print copy mailing label or the Institutional User License. If you do not know your account number, contact your serials librarian or subscription agent.

If you have exhausted all resources and cannot determine your account number, please email tnagy@accessible.com with all other account information. The name of your institution must be discernible from the domain portion of the email address from which the information is sent.

How can I find my registration passcode?

When registering for the service, you will need a unique passcode provided by Accessible Archives, Inc. and your account number.

To request your passcode, contact tnagy@accessible.com

I registered and would like to access the service immediately?

If you have successfully registered, there is a 24-hour period during which the service will be updated with your information.

Reports for newly registered users will be run on the first day of the following month but have not received a confirmation email, your account is still active; visit the Accessible Archives, Inc. Usage Statistics Service Login page to run a report.

Password Changes/Retrieval

How do I change my password?

Institutional users may change their password by contacting tnagy@accessible.com. Password changes will take up 48 hours to take effect.

How can I retrieve my password?

To retrieve your password, email tnagy@accessible.com and provide your username.